Reviews of Embassy Suites by Hilton Denver Downtown Convention Center 4 stars
1420 Stout Street, Denver, CO 80202, United States
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Reviewed: 29 October 2025 · Stayed in October 2025
Verified reviewWorth every penny!
Thank you for the wonderful review! We’re thrilled to hear you found your stay worth every penny. It’s always our goal to provide exceptional value, comfort, and service for every guest. We truly appreciate your kind words and look forward to welcoming you back again soon!
Thank you for the wonderful review! We’re thrilled to hear you found your stay worth every penny. It’s always our goal to provide exceptional value, comfort, and service for every guest. We truly appreciate your kind words and look forward … Show more
Reviewed: 27 October 2025 · Stayed in August 2025
Verified reviewReviewed: 21 October 2025 · Stayed in October 2025
Verified reviewReviewed: 18 October 2025 · Stayed in September 2025
Verified reviewReviewed: 9 October 2025 · Stayed in July 2025
Verified reviewReviewed: 6 October 2025 · Stayed in September 2025
Verified reviewIt was great in every aspect from the staff to the food to the location..our new favorite location to stay in denver
Thank you so much for your feedback, we are so glad that you enjoyed the property and look forward to hosting you again.
Reviewed: 29 September 2025 · Stayed in September 2025
Verified reviewReviewed: 26 September 2025 · Stayed in August 2025
Verified reviewCheck in process was a total disaster! Mixed us up with another customer, locked us out of our room late at night. Total inconvenience. Will not return
The check-in process
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during check-in that’s certainly not the standard we aim to uphold. We understand how frustrating it must have been to be locked out of your room late at night, and we’re truly sorry for the mix-up. Your feedback is incredibly valuable, and we’re actively reviewing our check-in procedures to ensure this doesn’t happen again. While we regret that we didn’t meet your expectations this time, we hope you’ll consider giving us another chance in the future.
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during check-in that’s certainly not the standard we aim to uphold. We understand how frustrating it must have been to be locked out of yo… Show more
Reviewed: 26 September 2025 · Stayed in September 2025
Verified reviewConvenience
N/A
We're thrilled to hear you had a great experience. If there's anything we can do to make your next visit even better, we’d love to hear your feedback. We’re always striving to improve and provide the best possible service. Looking forward to welcoming you again soon!
We're thrilled to hear you had a great experience. If there's anything we can do to make your next visit even better, we’d love to hear your feedback. We’re always striving to improve and provide the best possible service. Looking f… Show more
Reviewed: 25 September 2025 · Stayed in September 2025
Verified reviewReviewed: 19 September 2025 · Stayed in August 2025
Verified reviewExcellent for families, safe and clean
Felt that it was expensive
Thank you for your review. We understand that pricing can be a concern, and we truly appreciate your honesty. We understand your concern and want to share that our rates fluctuate based on factors like occupancy, demand, and seasonality. We hope to have the chance to welcome you back again soon!
Thank you for your review. We understand that pricing can be a concern, and we truly appreciate your honesty. We understand your concern and want to share that our rates fluctuate based on factors like occupancy, demand, and seasonality. We… Show more
Reviewed: 15 September 2025 · Stayed in September 2025
Verified reviewBreakfast was delicious and fresh!
Parking is kind of expensive but the valet staff is super kind.
Thank you for the kind review! We’re delighted to hear you enjoyed a fresh and delicious breakfast. We also appreciate your feedback regarding parking—valet pricing is comparable with downtown Denver rates, but we’re so glad our friendly valet team helped make the experience a positive one. We look forward to welcoming you back again soon!
Thank you for the kind review! We’re delighted to hear you enjoyed a fresh and delicious breakfast. We also appreciate your feedback regarding parking—valet pricing is comparable with downtown Denver rates, but we’re so glad our friendly va… Show more
Reviewed: 11 September 2025 · Stayed in June 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewloved breakfast
I am glad you enjoyed our breakfast we hope to welcome you again soon thank you for the review!
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation
Thank you for the amazing review we hope to see you again soon!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good pool was decent
hotel room started off with a broken door looked punched in or cracked perhaps there was a bug found in the room in the bed stayed in room 915 for three days the staff was nice refreshed the room my other flaw was the shower the warm water took a very long time to kick in the thermostat in the room was also broken would not go up or down the mini fridge also seemed slightly broken kept cooled but not stable
Thank you for taking the time to share your feedback. While we're glad to hear you enjoyed the breakfast, the pool, and found our staff to be friendly and helpful, we’re truly sorry to learn about the challenges you experienced during your stay in room 915. Please accept our sincere apologies for the issues with the door, shower, thermostat, mini fridge, and the unwelcome discovery in the room. That is certainly not the experience we aim to provide, and we understand how frustrating these things can be — especially over a multi-day stay. We’ve shared your comments with our maintenance and housekeeping teams to ensure these problems are addressed immediately. We appreciate you bringing them to our attention, and we hope you’ll consider giving us another chance in the future to provide the smooth, comfortable stay you deserve.
Thank you for taking the time to share your feedback. While we're glad to hear you enjoyed the breakfast, the pool, and found our staff to be friendly and helpful, we’re truly sorry to learn about the challenges you experienced during y… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewLovely, comfortable, and centrally located.
Needs a better coffee and tea station as well as a central filtered water station for all guests.
Thank you for your kind words about our comfortable rooms and central location! We’re glad you enjoyed your stay overall. We also appreciate your valuable suggestions regarding the coffee, tea, and water stations. Guest feedback like yours helps us identify areas for improvement, and we will certainly share your comments with our team as we look for ways to enhance the experience. We hope to have the pleasure of welcoming you back soon!
Thank you for your kind words about our comfortable rooms and central location! We’re glad you enjoyed your stay overall. We also appreciate your valuable suggestions regarding the coffee, tea, and water stations. Guest feedback like yours… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Thank you for your amazing review!! We hope to welcome you back soon again!
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExpensive
Very crowded, especially at breakfast
Hello Kim, We're glad you chose to stay with us and appreciate you taking the time to share your experience. We understand that things can feel a bit overwhelming during busy periods, especially around breakfast time, and we truly appreciate your patience and understanding. Our team works hard to ensure every guest feels welcome and well taken care of, even during peak times. If there's anything we can do to make your next stay more comfortable like suggesting quieter breakfast hours or offering tips for a smoother experience, please don’t hesitate to let us know. We hope to welcome you back soon for a more relaxed visit!
Hello Kim, We're glad you chose to stay with us and appreciate you taking the time to share your experience. We understand that things can feel a bit overwhelming during busy periods, especially around breakfast time, and we truly app… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified review