Reviews of Hampton Inn by Hilton San Diego - Kearny Mesa 3 stars
5434 Kearny Mesa Road, Kearny Mesa, San Diego, CA 92111, United States
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Reviewed: 23 October 2025 · Stayed in October 2025
Verified reviewReviewed: 21 October 2025 · Stayed in October 2025
Verified reviewReviewed: 21 October 2025 · Stayed in October 2025
Verified reviewVery comfortable
Was supposed to be digital key. Had to go to front desk, show him my ID, show him my credit card. Very inconvenient and not what I was told would be. Also night manager Peter was not friendly and did not smile or say thank you
Today Very comfortable Was supposed to be digital key. Had to go to front desk, show him my ID, show him my credit card. Very inconvenient and not what I was told would be. Also night manager Peter was not friendly and did not smile or say thank you respond shortly to this feedback Thank you for your feedback. We're glad you found the stay comfortable, but we're sorry about the inconvenience with the digital key and staff interaction. We'll address this with the team to improve future experiences.
Today Very comfortable Was supposed to be digital key. Had to go to front desk, show him my ID, show him my credit card. Very inconvenient and not what I was told would be. Also night manager Peter was not friendly and did not smile or say … Show more
Reviewed: 19 October 2025 · Stayed in October 2025
Verified reviewClean room, nice staff, room got all you need. Good simple breakfast.
The walls are so thin, car starting at 3-4 am and it was so loud i thought something exploded. U cant get a goonight sleep coz u can hear those cars. Also the people in the hallway you can hear them coz the walls are either too thin.
Thank you for your feedback! We're glad you appreciated the clean room, friendly staff, and breakfast. We're sorry to hear about the noise issues—your comments about the thin walls and early morning disturbances are noted, and we'll look into ways to improve sound insulation for a better night's rest.
Thank you for your feedback! We're glad you appreciated the clean room, friendly staff, and breakfast. We're sorry to hear about the noise issues—your comments about the thin walls and early morning disturbances are noted, and we… Show more
Reviewed: 17 October 2025 · Stayed in October 2025
Verified reviewReviewed: 12 October 2025 · Stayed in October 2025
Verified reviewThe convenience of the location ot the hotel. Right next to the freeway. Great breakfast.
That we couldn't stay a little longer.
Thanks for the great feedback! We’re glad you loved the location and breakfast. We wish you could’ve stayed longer too—hope to see you again soon!
Reviewed: 11 October 2025 · Stayed in October 2025
Verified reviewEverything was excellent!!
Thank you for staying with us. We appreciate your feedback!
Reviewed: 1 October 2025 · Stayed in July 2025
Verified reviewReviewed: 18 September 2025 · Stayed in September 2025
Verified reviewI really enjoyed how clean everything looked and no "old hotel smell". Oddly enough, I usually dislike hotels because of how loud and thin-walled they are. This hotel was so relaxing and quiet even though it was full of people. Maybe all of the people were just being respectful, which is a nice sight. My new favorite hotel in the San Diego area.
I can't think of a single negative thing during my stay. Great vibes in this hotel.
Thank you so much for the kind words! We're thrilled to hear that the peaceful atmosphere and cleanliness made your stay so enjoyable. It means a lot to know we’ve become your favorite spot in San Diego. Looking forward to welcoming you back soon!
Thank you so much for the kind words! We're thrilled to hear that the peaceful atmosphere and cleanliness made your stay so enjoyable. It means a lot to know we’ve become your favorite spot in San Diego. Looking forward to welcoming you… Show more
Reviewed: 18 September 2025 · Stayed in September 2025
Verified reviewmy room didn't have hair conditioner. hair shampoo and body wash was there, but there was no hair conditioner. I have stayed at Hampton Inn multiple times including this location previously. but the mattress in this room felt old and sagged down? at my previous stay, the mattress felt much better. Actually one of the reasons why I like Hampton Inn is because the bed usually is more comfortable than other hotels.
Thanks for sharing your experience. We're sorry to hear about the missing conditioner and the mattress issue—your comfort is important to us. We appreciate your loyalty and will make sure your feedback is passed along to help improve future stays.
Thanks for sharing your experience. We're sorry to hear about the missing conditioner and the mattress issue—your comfort is important to us. We appreciate your loyalty and will make sure your feedback is passed along to help improve fu… Show more
Reviewed: 16 September 2025 · Stayed in September 2025
Verified reviewThe man at the check in was very rude and very slow. I will never go back just because that man at the check in. The hours of the breakfast was very short. we were very tired and about the time that we woke up the breakfast was closed :(
Thanks for sharing your experience. We're sorry to hear about the missing conditioner and the mattress issue—your comfort is important to us. We appreciate your loyalty and will make sure your feedback is passed along to help improve future stays.
Thanks for sharing your experience. We're sorry to hear about the missing conditioner and the mattress issue—your comfort is important to us. We appreciate your loyalty and will make sure your feedback is passed along to help improve fu… Show more
Reviewed: 16 September 2025 · Stayed in September 2025
Verified reviewVery good!
So glad to hear that—thank you for staying with us!
Reviewed: 14 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLoved the complimentary breakfast.
Thank you for staying with us. We appreciate the feedback and hope to see you again, soon!
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCleanliness and late check-in. It also provided free ice at multiple ice machines. It also has a pool and a small but fuctioning fitness center.
Breakfast was not as expected. Very simple scrambled eggs, potato, and sausauge as main. No bacons or others as Booking.com labeled as very good breakfast. Not sure why the pool closed at 10pm when there were no lifeguard on duty anyway.
Thank you for your detailed feedback! We're glad you appreciated the cleanliness, comfort, and amenities like the ice machines and fitness center. We’re sorry the breakfast and pool hours didn’t meet expectations—your input helps us improve.
Thank you for your detailed feedback! We're glad you appreciated the cleanliness, comfort, and amenities like the ice machines and fitness center. We’re sorry the breakfast and pool hours didn’t meet expectations—your input helps us imp… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBreakfast was amazing, room was nice and clean. Staff were super helpful. Overall the stay was amazing. Highly recommended. We are looking forward to going back. Thank you, Staff
Thank you so much for the kind words! We're thrilled you had a great stay and can't wait to welcome you back. 😊
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe staff were super friendly and the room was very clean. There was also a comfy bed, a great shower, and the area felt safe. 10/10 recommend. The deposit was only $25 and that covered the parking cost entirely. Definitely one of the cheapest deposits in the area by far.
There was nothing I didn't like.
Thank you for your kind words! We're delighted you enjoyed your stay and appreciated the value and comfort we offer. Looking forward to welcoming you again soon.
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified review