Reviews of Park Inn by Radisson, Salt Lake City-Midvale 3 stars
280 West 7200 South , Midvale, UT 84047, United States
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Reviewed: 25 October 2025 · Stayed in October 2025
Verified reviewThe room was clean and comfortable, we didn't have time to use most of the other facilities.
There were spots where the building showed its age and hadn't been kept up that well.
Thank you for sharing your feedback. We’re glad to hear you found the room clean and comfortable. We appreciate your comments about the property’s condition and will use them to guide future maintenance improvements. We hope you’ll consider staying with us again so we can provide an even better experience.
Thank you for sharing your feedback. We’re glad to hear you found the room clean and comfortable. We appreciate your comments about the property’s condition and will use them to guide future maintenance improvements. We hope you’ll consider… Show more
Reviewed: 24 October 2025 · Stayed in October 2025
Verified reviewReviewed: 18 October 2025 · Stayed in October 2025
Verified reviewThe room was ok and the breakfast was fine
Very very bad insulation between room! There was lots of noise coming from above and sides! The guests were not doing anything wrong just bad insulation!
Thank you for sharing your feedback. We’re glad to hear that you were satisfied with the room and breakfast. We’re sorry to learn that noise from other rooms affected your comfort. We understand how important a quiet stay is and will look into ways to improve sound insulation. We appreciate your comments and hope to have another opportunity to provide you with a better experience in the future.
Thank you for sharing your feedback. We’re glad to hear that you were satisfied with the room and breakfast. We’re sorry to learn that noise from other rooms affected your comfort. We understand how important a quiet stay is and will look i… Show more
Reviewed: 16 October 2025 · Stayed in September 2025
Verified reviewEasy to access
No tissues
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. Your comments are very important to us, and we’ll be reviewing them with our team to make improvements where needed. We do hope you’ll consider staying with us again so we can provide you with a better experience next time.
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. Your comments are very important to us, and we’ll be reviewing them with our team to make improvements where… Show more
Reviewed: 15 October 2025 · Stayed in October 2025
Verified reviewFriendly staff...spa...location
For the price no complaints
Thank you for your kind words! We’re glad you enjoyed our friendly staff, convenient location, and amenities. It’s great to know you found your stay to be a good value. We appreciate your feedback and hope to welcome you back again soon!
Reviewed: 14 October 2025 · Stayed in October 2025
Verified reviewOk, if you like waffles
Room was not serviced after 3 nights, and there were ants crawling on the floor in the bathroom and by one of the beds.
Thank you for sharing your experience with us. We’re very sorry to hear about the cleanliness and service issues you encountered during your stay. What you described does not reflect our usual standards, and we’ll be addressing this promptly with our housekeeping team to ensure it doesn’t happen again. We do appreciate your feedback, as it helps us improve for future guests.
Thank you for sharing your experience with us. We’re very sorry to hear about the cleanliness and service issues you encountered during your stay. What you described does not reflect our usual standards, and we’ll be addressing this promptl… Show more
Reviewed: 6 October 2025 · Stayed in October 2025
Verified reviewThe staff was nice. The lobby was nice, but that was about it.
Our room experience was highly disappointing, and given the high price we paid, the quality was unacceptable. Upon entering, we were hit with an overpowering odor of chemical cleaners that was strong enough to cause headaches. The bathroom was not properly cleaned; specifically, there was hair from previous guests in the bathtub. The bed was extremely uncomfortable. The mattress felt old and hard, making it the most uncomfortable bed we have ever slept in. I had to resort to putting a couch cushion on the mattress just to attempt to get some sleep. Beyond comfort, the room itself was in poor condition, with chipped paint on the walls. Noise was a major issue. The walls offer zero soundproofing, and our proximity to the main exit door meant we were constantly disturbed by loud foot traffic and doors slamming throughout the night. This combination of discomfort and noise made for a truly miserable night's sleep. To top it off, the complimentary breakfast was below average compared to what we've experienced at similar hotels. Save yourself the headaches, disappointment, and a crappy night's sleep—upgrade and go somewhere else.
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about the disappointing experience you had during your stay. The issues you described regarding room cleanliness, comfort, and noise are not reflective of the standards we strive to maintain. We sincerely apologize for the inconvenience and discomfort this caused. Your comments have been shared with our housekeeping and maintenance teams to ensure these concerns are addressed promptly. We also appreciate your feedback about breakfast and will review it with our staff to make improvements. Thank you again for bringing these matters to our attention—we value your input and will use it to improve the experience for future guests.
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about the disappointing experience you had during your stay. The issues you described regarding room cleanliness, comfort, and noise are not reflective… Show more
Reviewed: 30 September 2025 · Stayed in September 2025
Verified reviewReviewed: 23 September 2025 · Stayed in September 2025
Verified reviewReviewed: 20 September 2025 · Stayed in September 2025
Verified reviewBooked through booking.com they didn’t send correct billing info so got charged twice. Staff corrected it. Neighborhood not the best. Rooms were ok. Trash was never dumped in rooms we stayed for 3 nights. The ice bucket sized trash cans were full within the first hour of our stay. The refrigerator in one of our 2 rooms did not work. The “breakfast” was the most disappointing. There were few options and was the same every day. I expected more from a Radisson Choice hotel. I have celiac disease and cannot eat anything with wheat, barley, rye or oats. The only food options for me to safely eat was hard boiled eggs, yogurt and fruit. Fruit was not an option either as there was none available Wednesday through Friday. One reason I chose this hotel was the name and the breakfast. I will not stay at this location again and will not recommend it.
See previous comments
Thank you for taking the time to share your experience. We’re truly sorry to hear about the billing confusion and the issues you encountered during your stay. While we’re glad our staff was able to resolve the double charge, it’s disappointing to learn that other aspects of your visit did not meet expectations. We apologize for the housekeeping oversight, the refrigerator issue, and the limited breakfast options—especially given your dietary restrictions. Your feedback is very important, and we’ll be reviewing these concerns with our team to make improvements in service, amenities, and breakfast variety. We appreciate you bringing these matters to our attention and hope you’ll consider giving us another opportunity in the future to provide a better stay.
Thank you for taking the time to share your experience. We’re truly sorry to hear about the billing confusion and the issues you encountered during your stay. While we’re glad our staff was able to resolve the double charge, it’s disappoint… Show more
Reviewed: 17 September 2025 · Stayed in July 2025
Verified reviewWe were in town for a funeral and wake unfortunately and the employee that helped us the nights we were there went above and beyond for us. I just wish I could remember her name! She was so helpful for us.
The area is less than favorable, especially after dark.
Thank you for sharing your experience with us, and please accept our condolences for your loss. We’re truly grateful for your kind words about our staff member who assisted you during such a difficult time. We’ll do our best to identify and recognize her for providing the exceptional service you described. We also appreciate your feedback about the surrounding area and understand your concern. Thank you again for staying with us—we’re glad our team could help make your visit a bit more comfortable.
Thank you for sharing your experience with us, and please accept our condolences for your loss. We’re truly grateful for your kind words about our staff member who assisted you during such a difficult time. We’ll do our best to identify and… Show more
Reviewed: 15 September 2025 · Stayed in September 2025
Verified reviewThe room was nice and liked how they allowed pets
They tried charging our card before arriving when it was suppose to be pay at property when we get there after I called and asked them if we can do cash and they said Yes. Cause I didn't give my name at the time of the call and they tried pre arrival charging my card when they were not suppose to and couldnt they were about to cancel our reservations without calling us and also they said that cause we didn't arrive till 9pm cause we were traveling that they were going to cancel to cause we didn't give them out names at the time of the first call. I didn't know we had to be there at a certain time or they'll cancel our reservations. [Nothing in writing on booking.com about it] it's a nice place but a little shady on arrival and the breakfast is nothing to write home about either and pool was broken
Thank you for taking the time to share your experience. We’re glad to hear you found the room comfortable and appreciated our pet-friendly policy. However, we’re very sorry for the confusion and frustration you experienced with the payment process and check-in timing. We understand how inconvenient that must have been, especially after a long day of travel. Your feedback has been shared with our front desk team so we can review our communication procedures and ensure clearer information is provided to all guests in the future. We also appreciate your comments regarding breakfast and the pool, and we’ll continue working to improve these areas. Thank you again for your feedback—it helps us serve our guests better.
Thank you for taking the time to share your experience. We’re glad to hear you found the room comfortable and appreciated our pet-friendly policy. However, we’re very sorry for the confusion and frustration you experienced with the payment … Show more
Reviewed: 13 September 2025 · Stayed in September 2025
Verified reviewnothing like the pictures.
the rooms were smelly and the bathroom was dirty as well.
Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet expectations and that the room condition was not up to standard. Cleanliness and guest comfort are very important to us, and we’ll be addressing this with our housekeeping team to ensure improvements are made. We appreciate you bringing this to our attention.
Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet expectations and that the room condition was not up to standard. Cleanliness and guest comfort are very important to us, and we’ll be addressing… Show more
Reviewed: 12 September 2025 · Stayed in September 2025
Verified reviewI booked a reservation through Booking.com and when I called the property to confirm, I was told my rooms had been cancelled without my knowledge. When I called back to request a refund, the manager was extremely rude, repeatedly interrupted me, and even hung up on me. She also refused to provide me with her supervisor’s contact information and showed no effort to assist or resolve the issue. The experience was very unprofessional and disappointing.
I booked a reservation through Booking.com and when I called the property to confirm, I was told my rooms had been cancelled without my knowledge. When I called back to request a refund, the manager was extremely rude, repeatedly interrupted me, and even hung up on me. She also refused to provide me with her supervisor’s contact information and showed no effort to assist or resolve the issue. The experience was very unprofessional and disappointing.
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and poor communication you encountered. This is not the level of service we aim to provide, and we’re very sorry that your interaction with our staff left such a negative impression. We take feedback like this seriously and will be reviewing the situation internally to ensure it’s addressed appropriately. Please know that we value every guest and will use your comments to improve our service and communication moving forward.
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and poor communication you encountered. This is not the level of service we aim to provide, and we’re very sorry that your interaction with o… Show more
Reviewed: 10 September 2025 · Stayed in September 2025
Verified reviewThe room was fairly clean, the beds were comfortable, and everything we needed was provided.
We had issues with the Wi-Fi, and the breakfast was very limited and the same every day.
Thank you for sharing your feedback! We’re delighted to hear you enjoyed the cleanliness and tranquility of our property. We also appreciate your comments about breakfast and will work to improve our offerings. We look forward to welcoming you back soon!
Thank you for sharing your feedback! We’re delighted to hear you enjoyed the cleanliness and tranquility of our property. We also appreciate your comments about breakfast and will work to improve our offerings. We look forward to welcoming … Show more
Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewIt was close to I-15. The front desk was nice and friendly. The bed was decent.
Not easy to locate. The room was filthy. The shower stall was handicap and no room to move as a standing person. The shower head hit me in the chest and not the head. The sink plumbing has exposed piping. The baseboards, curtains and flooring were not clean. The parking lot was crowded and felt unsafe.
Thank you for taking the time to share your feedback. While we’re glad to hear our front desk staff was friendly, we sincerely apologize for the cleanliness and maintenance issues you experienced, as well as the difficulties with the shower and parking lot. This is not the experience we want our guests to have. Your comments have been shared with our housekeeping, maintenance, and management teams so we can address these concerns and improve our property. We appreciate your feedback and hope to provide a much better experience in the future.
Thank you for taking the time to share your feedback. While we’re glad to hear our front desk staff was friendly, we sincerely apologize for the cleanliness and maintenance issues you experienced, as well as the difficulties with the shower… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewBreakfast...Not much of a breakfast
Thank you for your feedback. We’re sorry to hear that our breakfast didn’t meet your expectations and appreciate your comments, which we’ll use to improve.
Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe outside looked ok.
Our room looked ok, but the floors were filthy! When we got out of the shower and walked around our feet turned black from the filth. The pool water was green.
We’re very sorry to hear about the cleanliness issues you experienced during your stay. This is not the standard we strive to provide, and we sincerely apologize for the condition of the floors and the pool. Your feedback is important, and we’ll be addressing these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention.
We’re very sorry to hear about the cleanliness issues you experienced during your stay. This is not the standard we strive to provide, and we sincerely apologize for the condition of the floors and the pool. Your feedback is important, and … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified review