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Reviews of The Hotel Ottumwa 2 stars

107 East 2nd Street, Ottumwa, IA 52501, United States

#6 of 8 hotels in Ottumwa

Guests' Choice

Review score

Based on 74 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 10 October 2025

    9.0
    Good enough that we booked a weekend in November!
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Can't smoke in the room.

    The staff is great! The food is good. Overall a great weekend!

    Stayed in October 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The air conditioner in our room couldn't quite keep the room cool and reduce the humidity.

    The full hot breakfast was delicious and the service was excellent. Everyone was friendly and helpful. The room was very clean and the bed was comfortable.

    Stayed in July 2025

  • Reviewed: 23 August 2024

    9.0
    Overall a great place to stay in Ottumwa
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could use to be updated

    Friendly staff and the hotel stay included breakfast made to order.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Overall it is a great place to stay in ottumwa.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very old building, rooms are super outdated and the building did have a musty smell. The pillows were small and lumpy.

    Location is good. I also like they provide a real breakfast, not just a muffin and juice. The bed was comfortable as well.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Very nice accommodations. I would recommend
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms were a little outdated but still very clean and functional.

    Very old hotel but very clean, comfortable, affordable, and friendly staff. Great breakfast was included. In the center of Ottumwa so conveniently located.

    Stayed in July 2024

  • Reviewed: 28 June 2024

    9.0
    Loved the hotel, really beautiful front desk. Staff was extremely helpful.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Sink drain was very slow. Faucet was very hard to turn on. One light was out above sink. I did tell the desk about this before I left.

    Everything!

    Stayed in June 2024

  • Reviewed: 5 May 2024

    9.0
    A good stay ima historic Hotel, you can feel the grooves of millions of people who have walked through the door in the m
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Wall are kinda thin, could here through the wall someone snoring in another room

    Good central location close to all amenities

    Stayed in May 2024

  • Reviewed: 12 November 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast at the restaurant in the hotel

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A little pricey still haven't received my deposit for the room back

    Clean, plenty of towels, great WiFi connection

    Stayed in November 2023

  • Reviewed: 11 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very pleasant. Really liked the location for easy access to the downtown area.

    Stayed in June 2023

  • Reviewed: 30 April 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I love the proximity to downtown

    Always clean even in the sections that are dated.

    Stayed in April 2023

  • Reviewed: 26 March 2023

    8.0
    Not bad for price
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Small bathroom, was not as clean as I would expect..gum on wall near mirror, no extra soap or shampoo and conditioner. Soap was drying.

    Cost, convenience and staff

    Stayed in March 2023

  • Reviewed: 17 March 2023

    8.0
    overall I was pleased with my stay
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night

    some of the room items needed attention. The commode had cracks in the lid. The plug in for the radio by the bed needs to be moved from behind the mattress. I felt this was a fire hazard. Cable wire for the tv needed to be cleaned up. And when I turned on the tv I had to find the settings to get to the right input to watch tv. But I was impressed with the hotel considering the age. Looks likes staff is trying real hard and I would commend them for there effort. My dad owned hotels and I have worked at some of them. So for me growing up the the hotel business I was impressed but for the few items I found.

    Food was good quality and at a fair price.

    Stayed in February 2023

  • Reviewed: 13 December 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    it’s a nice place to stay for a night but definitely needs a little bit of renovation

    Stayed in December 2022

  • Reviewed: 11 October 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Beds were very soft like a cloud and the place smelled amazing 👏

    Stayed in September 2025

  • Reviewed: 7 October 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    The rooms were quaint and comfortable, the staff was exceptionally pleasant, and breakfast hit the spot every morning.

    Stayed in October 2025

  • Reviewed: 25 July 2025

    3.0
    Poor
    • Business trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful bldg slowly dieing do to lack of care

    The architecture

    Stayed in July 2025

  • Reviewed: 6 June 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The lock on my door broke and I could not get into my room after I went downstairs to get dinner. I tried to get the door open with my key, and then I had to have management try. Long story short, it took about 15-20 minutes for them to be able to get the door to my room open. By that time, my take-out was cold.

    If you have business at the Wapello County Courthouse, there is no closer hotel.

    Stayed in June 2025

  • Reviewed: 14 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There were no blankets on the bed and they double charged me for the room and made me wait for the charges to fall of instead of refunding me. They also charged 2 deposits when we extended our stay. Won't likely be staying there again

    It was quiet and breakfast was ok

    Stayed in February 2025

  • Reviewed: 15 September 2024

    2.0
    Must improve, has tons of potential
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Location downtown OTTUMWA Great, Staff Great, Building has lots of potential, but smoking, carpets need to be cleaned at least a good 4 times carpet extracted or completely changed out, beds were decent, lights extremely dim, an odd ordor through out the entire hotel, musty moving towards moldy smell. Like I said, investment for renovations, upgrade the old dive bar on first floor, make it a MODERN dive bar, maybe ax throwing or newer sports bar type. Attract young people there, seems like it's more of a seniors bingo with liquor place, smoking

    Stayed in September 2024

  • Reviewed: 26 March 2024

    3.0
    Outdated, uncomfortable room, way too overpriced for the place
    • Business trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room was very outdated and very uncomfortable. Almost didn’t want to walk in the carpet or touch the furniture. The room was absolutely freezing and took most of the night to actually warm up.

    Location

    Stayed in January 2024

  • Reviewed: 1 March 2024

    2.0
    1 day
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Design and construction of the building and tv are too complicated.

    Nearby my job

    Stayed in February 2024

  • Reviewed: 17 February 2024

    2.0
    Drove home in the middle of night wish I would have taken pictures
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was filthy cob webs in the ceiling hair in the shower

    Nothing

    Stayed in February 2024

  • Reviewed: 27 January 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room wasn't cleaned. Staff didn't know where the ice machine was located. Charged me twice for my room and didn't offer a discounted stay or a discount on my stay and I had to wait 72 hours for my money back

    That it had an elevator since we had to keep going down to the desk from the 6th floor

    Stayed in January 2024

Showing 1 – 25

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