Reviews of Carmel Inn and Suites Thibodaux 2 stars

We never stayed there because the hotel was booked. Thank God they called us before we arrived in Thibodeaux. Please make sure out money is refunded for the room we did not use or get.

The hotel was over booked and so when I got they're I didn't have a room. Booking.com was not up to date with what the hotel had in house. Y'all need to figure that out with them!

Getting a room and knowing in advance they are overbooked. Not to mention never getting a call back from you guys after being on hold for 25 minutes.

Staff was good

I like that I was given a room on the ground floor as requested

Breakfast was less than expected.. When I stayed before they had more options..

The host was very friendly

The rooms are very old and smelly. Looks like they haven’t clean, really clean them.

I wouldn't know. We wouldn't stay in that place overnight. Nothing is as advertised. Highly misleading. It's a shame they are making money off distorted lies

EVERYTHING except the staff. But she can only do so much

- Not clean - understaffed (the only person in the hotel is great but clearly need some help) - Lot of broken restrooms - not healthy - Cheap which is good

Let me start off by saying the staff was amazing the facility is a old hotel so it can use some remodeling the breakfast could have been way better the location was great I plan on coming back to stay there in the future I really enjoyed the staff and they accommodated me and my family in every way possible

The ceiling in the bathroom the toilet and the sink all need to be replaced

Location

First room had broken air conditioner and room had mold on walls, lamp shade etc. Second room was cleaner and had air-conditioning. But, was noisy. It sounded like we were above a laundry room. Also went down for breakfast one day and there wasn't any. The grounds were very dirty. Lobby bathrooms were out of order. Cigarette butts everywhere, a car jack and floor mats in parking area. Weeds everywhere. You can tell there is no since of pride in ownership of this facility. This is our 3rd year staying here for mardi gras and it will be the last.

The employees were polite and tried to help.

This place is rundown! The key card lock on our door was broken so we had to get new keys every time we left the room. Breakfast is nonexistent. The towels are basically tea towels not standard bath towels. The vibe is sketchy. The employees live in the hotel rooms which felt odd. The cops were called and handling some issues on the property on 2 separate occasions during our 3 day stay.

Nothing very bad experience, will not return, couldn't get in my room ,had to go to another hotel

Everything was bad,

Nothing

No tea or coffee facility TV did not work Office desk did not open before 6:30 AM Bad response to complain

Nothing

TV did not work. No tea or coffee facility. Front desk did not open before 6:30 AM Bad response to complains

ABSOLUTELY NOTHING!

EVERYTHING ABOUT MY STAY HERE! I’m simply going to say that this place, Carmel “inn & suites” has no business operating as a hotel. This place needs to shut down IMMEDIATELY!

Mistakenly planned a trip to NOLA during Super Bowl week (which was hosted in NOLA). So to get away from the exorbitant prices of downtown NOLA, we (group of 4) decided to book a couple of rooms in Thibodaux the night before our departure flight. The cost per room was way more ideal. The beds were comfortable and clean. However, a fairly basic hotel, but decent enough for our needs.

The rooms and amenities are a bit outdated and could use a refresh.

The staff

Outdated room. And had to get a new key every time I left

The lady at the front desk was nice.

The absolute worst place to stay. It was the nastiest hotel ever. There was no comforter, just a old nasty blanket and duvet with a hole that looks like a cigarette burn. There was only linen for one person. The floors was dirty, cobweb everywhere. Rust on the bathroom tub, There was a little bit of toilet paper on the role and no extra available. The door took much energy and force to close. We had a tv, but no tv cord. I could go on and on about this place. It should be closed down permanently. I would NEVER recommend anyone to stay there.

What breakfast? Grits and waffles?

This place needs to be condemned 😢 or sold to some one who cares (historic building) We couldn’t even take a shower… the hot water knob was off. Mirrors were water spotted, dirty, cobwebs everywhere. Poor housekeeping!