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Everything was super clean and everyone was very very nice!!

Stayed in October 2025

Friendly staff who helped us to book tours to Mai Chau and Ha Giang, located in walking distance to beer street

Stayed in October 2025

Loved it. Cozy and well located

Stayed in August 2025

Nothing

Third stay at An's home. Always a delight to stay here.

Stayed in September 2025

Nothing

Everything. Fabulous bed, soft cushion. Hot water shower. Soft towels, toothbrush, toothpaste, comb, all provided. Sweet management. Second time visit.

Stayed in September 2025

No lift, i get room level 5 using stairs but not really disappointed because the room was clean, the facility also was good. And 1 thing the shower head for the big one have small leaking.

The room smell very nice, clean, comfortable, the staff very friendly.

Stayed in August 2025

Wish to have an airfryer or microwave to heat the meal . However, the kitchen has everything else you need

Well located, good value for the price, warm and helpful staffs

Stayed in August 2025

The location is right in the heart of the Old Quarter, close to the bus station for Sapa. The room is right next to the street but very well soundproofed. I’ll definitely come back if I visit Hanoi again.

Stayed in July 2025

Nothing, everything was perfect

I loved staying at An's home. The beds were super comfy, the pillows divinely soft and the best I have slept on. The water is hot and shower pressure is strong. Loved the extra touch of toothbrushes and paste, combs, shower caps. Fans and air con and the quietness even being by a busy street, coffee, tea and 2 bottles of fresh water. The convenience of being right by the overnight busses is a real win and close to where the airport bus departure and arrivals are. Thank you for the fabulous stay and this will from now on be the place I always stay at when in Hanoi.

Stayed in June 2025

We stayed at an’s home either side of doing the ha giang loop, it was the perfect location for us - just on the edge of the old quarter and a short distance from train street and some great restaurants and shopping whilst also being close to the travel office where we started the loop. The room was super comfortable, clean and quiet so was a nice place to wind down and relax - excellent value for the price we paid. The staff were really friendly and the 24 hour reception meant check in was super easy even when we arrived in the middle of the night.

Stayed in June 2025

Everything was perfect

A very comfortable bed, a super clean room, perfect location and excellent staff attention.

Stayed in May 2025

There was a 80,000 VND charge for checking in an hour early, but this was outweighed by them letting me store luggage for free. Thank you!

Great location Comfortable bedding/sheets They kindly let me store my luggage for free for a few days while I went to ninh binh

Stayed in May 2025

There were snacks in my room and some beer and soft drinks in the fridge , as there was no price list in the room I asked at reception what the prices were - due to a language misunderstanding, I was led to believe they were free but when I checked out at the end of my stay I was asked for £10 to cover what I had used . I believe It was a genuine misunderstanding as the two bottles of water provided daily were free of charge.

The location was perfect in Hanoi old town , easy access to all local highlights

Stayed in April 2025

Accessible

Near for everything!

Stayed in May 2025

The staff can not speak english, like most people in Vietnam and the hallway was very noisy. Early in the morning but also at midnight you could hear people shouting to each other.

The room was very clean and they provide every day cleanup, even though I only used it once

Stayed in March 2025

Everithing wery good, condoms waiting at your bed:) prfect place

Stayed in March 2025

Nothing bad to say

Staff are very nice room had everything needed for the price would 100% recommend for the price compared to most places in Hanoi

Stayed in March 2025

Good

Stayed in March 2025

Cockroaches with long antennae were everywhere and poor customers services.

Location

Stayed in April 2025

The room was not onsuite and very small for 3 people.

Friendly staff, location was ok.

Stayed in April 2025

The staff can’t speak any English. What isn’t a problem with google translate. Because of that I had not a nice situation. I payed by card and they charged me €20 more. After realizing and discussing this they didn’t understand what I meant and it took a long time with google translate and explaining the amount multiple times to get the money back. In the end everything was well and the staff tried their best but I actually didn’t feel that welcome there.

The deluxe room was really nice, clean and very comfortable. The location is amazing, walking distance to old quarter. The place wasn’t that loud so that is good. Good price quality

Stayed in March 2025

There was no hot water for 2 of the 4 days I stayed at the property, and there was disruption while they had to keep accessing my room. I went away for a few days and returned to Hanoi and planned to stay here again, but the hot water was off again. The owner allowed me to cancel the reservation without a fee, so that was nice. I think some things get lost in translation when communicating with staff and the owners.

Convenient location. Good sound insulation even though it’s very close to a major road. Comfortable bed. Description states free parking — it’s the sidewalk. I requested secure parking and they asked what kind of motorcycle, and replied ok, there is a space reserved. It was a paid parking lot up the street. The owner paid for the first night, but I paid the remaining days. I think they had good intentions, but should change their parking description.

Stayed in March 2025

The floor of the bedroom was quite dusty. The bathroom wasn't clean (hair on the sink, toilet not clean) and they had forgotten the cleaning cloth in the bathroom. The owners were smoking inside at night and you could smell the smoke of the cigarettes inside the room. In the morning, we could also hear them from 6am, shouting and getting busy, it was quite loud. We didn't hear the noise from the street though. The first morning, someone knocked at our door at 8am to check something about the water pipes in the bathroom. We still extend for 2 nights in the nicer bedroom for a few more euros. The 2nd & 3rd nights went okay but then the 4th night, someone knocked at our door at 00h45, asking us to check the bathroom because there was a water pipe problem again in another room. The staff was nice, apologized and agreed to refund us for the 4th night considering our problem. Overall, I think this accommodation has some good potential, it's not too bad for the price and the location in Hanoi, but our stay was a bit chaotic.

The location was really convenient. We had the standard room and it was nice (television, light mirror). Very good bed and pillows.

Stayed in March 2025

There are no comments available for this review

Stayed in May 2025