Suggest to have an extra trash can in the room as there was only one in the washroom. this is an easy fix if they are open to improve.

- bonus point for having a video showing the alley and how to get there as Hanoi has lots of alleys - spacious room inside the heart of Hanoi Old Quarter. - great communication from staff: checkin midstay to ensure we had everything we needed. - had a nice balcony to sit outside for a quick bite away from the hustle and bustle of the streets - good hot water pressure, room light

Stayed in October 2025

Cheap and cheerful, got the job done. No complaints

Stayed in August 2025

Nil

Honest

Stayed in July 2025

- not so soundproof - just be aware there are narrow stairs. It’s okay for 95% of people, but not accessible to those with mobility issues who can’t climb stairs - no window in room but that’s expected at this price

- location: close to the old quarter - you get to experience the iconic narrow alleyways of Hanoi when entering the building - nice bed - very kind and helpful staff! Make you feel very welcome. The service is above and beyond. - laundry service available and they’ll help you with any problems you have - good value - helped with airport transfer, which is very appreciated

Stayed in March 2025

You have to enter an alley and it’s a bit of a walk to the actual entrance of the hotel, it was a bit of a pain to carry my luggage there

Location is great, in the heart of the old quarter

Stayed in March 2025

The hotel is a bit dated, but it’s very well located, just a short walk from the lake and the town center. Unfortunately, the neighbor’s dog barked almost all night, which made our stay difficult. Our host was attentive and understanding, but the issue continued. It’s a shame, because the location is truly great

Stayed in March 2025

Hot water is temperamental

The staff were the best! They were so helpful and responsive via WhatsApp, giving really clear instructions on how to access the property, and went above and beyond with looking after our bags after checkout while we went on a day tour.

Stayed in March 2025

The building and the facilities are a bit old

Very nice staff willing to help with anything Comfortable price

Stayed in February 2025

The floor bathroom is slippery and meanwhile there are no slippers in my room. Downstairs in the living room there were 3 nice slippers yet not in my room (301). So i used my own which is a bit dirty for the floor🤦 The stairs were too narrow yet still manageable (i had injuries so it was a bit hard to bring my big backpack). Big luggage? Goodluck! 😅 No water offering in the room. No public toilet in the living room, so good luck with early check in or late check in... Go to the nearest cafe! No cctv in the living room. Be careful to leave unattended luggage. The wall is too thin. Our room was not near the road, yet the alarm and people talking next door can be heard from our room even though the window/ ventilator was closed. Wi fi was not that good. Luckily my friend had his e-sim so he could do vc for working. The fan in the shower room makes a 'frog' noise. They said it will be fixed soon.

The linen was superb!! Quite fancy and comfortable. I was impressed with the material of the fabrics, including the towel. I loved it so much. The location was very nice. The interaction with the management was pretty good through whatsapp even a bit confusing and misunderstanding. Nice couch in the living room and water heater and cups in the small kitchen. Staff was nice and helpful yet the language barrier leads to misunderstanding at some points. Eventually i had to adjust and let go because its only for a night. Not a big deal.

Stayed in January 2025

It was nice and big with good facilities in a good location. Beds were very comfy

Stayed in October 2025

None

It has the reasonable price with the prime location. Really good service and staff. I definitely come back

Stayed in September 2025

Everything! If you are reading this post DO NOT stay here. We left early as the room had a raw sewage smell, mould on the walls and the air conditioning unit was black inside, I am hoping it was just a dust build up, but pretty sure it was also mould. Our bathroom had no water! The room had no fire or safety features and if there was an emergency, no one would make it out.

The location was central

Stayed in April 2025

Pretty central location to old quarter etc but extremely outdated and does not look like pictures. Property is down an alley way , hard to find .

Stayed in April 2025

very nice place to stay , clean environment. the staff were very friendly and helpful

Stayed in April 2025

The rooms smell bad, 1 room doesn't have window, even the door don't close, only if use key. They ask 400K for car from airport then they increase to 500K. The staff was good

Stayed in March 2025

Keeping in mind the location and price, it was very nice, clean and well located. The staff were helpful and it was reasonably quiet. Neutral comment is that there is no lift and the tv doesn't access any tv stations but will access internet and screen mirroring.

Stayed in March 2025

I had an amazing stay at Drumie Home in Hanoi’s Old Quarter! The location is unbeatable - right in the heart of the city, close to everything you could possibly need, from delicious street food to cultural landmarks. The accommodation itself was great. My room was very spacious, clean and well-equipped with everything I needed for a comfortable stay. What truly made my experience exceptional was the incredible staff, especially Son. From the moment I arrived, he made sure I felt welcome and taken care of. Son is not only friendly but also an excellent communicator. He provided top-notch recommendations for the best local restaurants, ensuring I had some of the most delicious meals in Hanoi. He also guided me to the best currency exchange, which was a huge help as I had VND cash with me. His hospitality and dedication made my stay effortless and enjoyable. He checked in regularly to ensure everything was perfect and went above and beyond to make sure I had a smooth experience in Hanoi. If you're looking for a clean, comfortable, and well-located place to stay with outstanding service, Drumie Home is the perfect choice. Highly recommended!

Stayed in March 2025

Such a beautiful room with good location, the staffs are so nice and enthusiasm. Good price with quality room I had a wonderful trip in Ha Noi.

Stayed in December 2024

Not at all recommended especially for families or couples. Only bachelor can think of as the location is a bit ok. Otherwise nothing to like, no one at reception, they sent video for how to do self checkin, was struggling for 15 minutes then someone came and helped in finding the keys. No lift and had to climb stairs with my trolley bags. The room is damp and there is too much noise coming from outside, people are talking, laughing at 2 am at night just outside my room, I had booked this hotel only to get night sleep which I could not get, felt like someone knocking my door at 3 am with no security or reception at place felt scary. Had a pre booked airport cab with them, Other cities in Vietnam offered cabs for less than grab but they charged 30% more than grab. No one is there to keep your luggage also.

The location is ok and the staff were communicating since the time I booked.. Giving 3 stars only for that otherwise the hotel does not deserve a single star.

Stayed in December 2024

Friendly staff Room is ok, full amenities Good choice for cheap price, worth considering

Stayed in December 2024

The room was clean, comfortable, and in a great location. The staff was accommodating and responsive. Would definitely recommend to anyone visiting Hanoi

Stayed in August 2024

located right in the heart of Hanoi, the room is clean, tidy, and fully equipped with amenities. The price is affordable for an extended stay

Stayed in August 2024

Everything.

Everything was dirty and mold everywhere.

Stayed in August 2024

The hotel staff were very helpful and accommodating. They kindly kept our luggage after checkout and also assisted us in booking a car, which made our travel much easier. Really appreciated their support and hospitality.

Stayed in October 2025