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Reviews of Hanoi Sofia Hotel 3 stars

95B Hang Ga, Hoan Kiem, Hanoi, Vietnam

#49 of 236 B&Bs and Inns in Hanoi

Guests' Choice

Review score

Based on 295 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 31 October 2025

    9.0
    Superb
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    All good

    Comfy rooms with big beds as well as fridge and kettle and free water. Great breakfast in the morning including eggs, sausage, salad, fruits, coffee, juice, etc. Good location near lots of shops and restaurants.

    Stayed in October 2025

  • Reviewed: 29 October 2025

    10
    Overall, it was a pleasant and comfortable stay with friendly staff, great location, and nice facilities. I will surely
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My room didn’t have any view, which I wasn’t really expecting to be completely closed off. There was no natural light coming in, which made the room feel like it was nighttime all day. If you’re claustrophobic, it might feel a bit suffocating. I recommend booking a room with a window and natural light for a more comfortable stay.

    The location was great — very close to the Train Market Station and within walking distance of many tourist attractions. The hotel is quite new, the facilities are nice, and the breakfast buffet was a great addition. The staff were very accommodating and helpful throughout my stay.

    Stayed in October 2025

  • Reviewed: 19 October 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 3 nights
    • Submitted via mobile

    Bed wasn't the most comfortable but still good and nice size

    Kind and helpful staff, fantastic location, lovely room, good breakfast, good wifi and complimentary water.

    Stayed in October 2025

  • Reviewed: 18 October 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff is amazing and very helpful.

    Stayed in October 2025

  • Reviewed: 16 October 2025

    9.0
    Great hotel in the heart of the old quarter
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 6 nights
    • Submitted via mobile

    Very minor but our key card kept failing which was slightly annoying- but they were very helpful whenever it did.

    Brilliant location and very helpful staff. The breakfast was delicious and cooked to order with a small buffet too! Both Nga and Miss Quinn were very useful at the front desk. They even posted some postcards for us. The room on the 7th floor had a panoramic city view which was lovely.

    Stayed in October 2025

  • Reviewed: 4 October 2025

    8.0
    Great hotel for Hanoi
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Only one minor issue. In the mornings you could hear a little noise from the street/city

    Great location for visiting historical suites (train street, St. Joseph's cathedral, main Marketing, restaurante, ATMs, 24h markets). Kind and helpful staff, great breakfast: variety of fruit, pancakes, toasts,and omeletes, (they got soy milk for my intolerance)

    Stayed in October 2025

  • Reviewed: 25 September 2025

    10
    Recommended place in old quarter!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I love the location since it's walking distance to almost all the michelin star restaurants, banh mi25, pho 10. The internet works perfectly fine since I used it for work I didn't had any issues! Breakfast selection is also amazing! What you see is what you get in terms of the room you will be booking!

    Stayed in September 2025

  • Reviewed: 22 September 2025

    8.0
    Good place to stay on
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The A/C is quite hot. But over all we are satisfied

    The location is very good. Walking distance to shopping market. The room is decent and clean

    Stayed in September 2025

  • Reviewed: 20 September 2025

    9.0
    Good location all staff was kind and free breakfast so delicous😋
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff all if them so kind☺️

    Stayed in September 2025

  • Reviewed: 7 September 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel in mid of old quarter with easy access to all locations. Service is great and the hosts are amazing. Breakfast buffet is also good.

    Stayed in September 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was ok

    The staff was very friendly and them try to satisfation any request

    Stayed in June 2025

  • Reviewed: 2 August 2025

    9.0
    Staffs were so accommodating and friendly and the location is superb!
    • Leisure trip
    • Couple
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The aircondition because it wasn't cool enough but we thought maybe because of the weather that's too hot. On the contrary it was all good.

    It was great and wonderful stay. The staffs were so polite and friendly.

    Stayed in July 2025

  • Reviewed: 30 July 2025

    8.0
    short and sweet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    power pionts didnt work in half the room

    one night in Hanoi between locations staff nice room simple clean and a good bed

    Stayed in July 2025

  • Reviewed: 29 July 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is perfect, close to everything. The staff was really helpfull

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Its worth the price
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Small space elevator

    Location

    Stayed in July 2025

  • Reviewed: 23 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    My go-to hotel whenever I am in Hanoi. First of all, the staff is super friendly, helpful and welcoming. The rooms are comfortable with large beds for a good price. The junior suite also has a really nice balcony. The location is perfectly situated in the heart of the Old Quarter close to all attractions and plenty of food options nearby. I can't wait to come back!

    Stayed in June 2025

  • Reviewed: 19 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    The location was just perfect, every major attractions were walking distance.

    Stayed in May 2025

  • Reviewed: 9 June 2025

    10
    We love Hanoi Sofia Hotel!
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 2 nights

    I can't think of anything i don't like about this Hotel.

    The location is near the restaurants and it's easy to locate. The food is simple but very nice. Thumbs up to their cooking skills. The best is when they offered to prepare us food before coming to the airport. That's really nice of them. Staff is very nice and able to communicate in English conversation.

    Stayed in May 2025

  • Reviewed: 6 June 2025

    10
    Hotel great, location was great for everything, Hanoi itself is a very busy city very noisey
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was exactly what we were looking for. No problems with anything.

    Breakfast was sufficient, staff were really nice and very helpful, could not of asked for more.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    9.0
    Friendly and comfortable
    • Leisure trip
    • Solo traveller
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, good location in the center of the Old Quarter, comfortable rooms with a nice balcony

    Stayed in June 2025

  • Reviewed: 19 May 2025

    9.0
    Great vibes, spotless comfort, and top-notch service.
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean and comfort. The staff very helpful and well explained. Helping me to get car to the airport.

    Stayed in April 2025

  • Reviewed: 15 May 2025

    8.0
    Salamat
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small dining area

    Price

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    The room is clean, spacious, and offers a lovely view of the bustling Old Quarter streets. Beds, sheets, and pillows ar
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    No mirror in the room except the one in the bathroom

    Staff Location Breakfast Room View

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    The room is clean, spacious, and offers a lovely view of the bustling Old Quarter streets. Beds, sheets, and pillows ar
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    No mirror inside the room but this might be the same for other hotels (at least that’s the case in our hotel in Sa Pa).

    Breakfast Beds View Location Wifi STAFF IS AMAZING

    Stayed in April 2025

Showing 1 – 25

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