Reviews of Bancroft B&B
247 Old Howick Road, 3201 Hilton, South Africa
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Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewComfortable and homely. Location was perfect for our needs. Delicious breakfast.
All good
Reviewed: 27 September 2025 · Stayed in August 2025
Verified reviewWe enjoyed our stay, thank you!
Thank you so much for taking the time to write a review. We enjoyed having you here and hope to see you again soon. We appreciate your feedback. Re value for money, please note we dont recieve all that you pay. Kind regards.
Reviewed: 25 September 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewTina was super friendly and on the ball. Shortly after booking, she Whatsapped the Google Maps location and enquired about my approximate arrival time. The bedroom and bathroom were spotless. The bed was super comfy and the white towels and bath mat gleaming fluffy white. There is a little bar fridge, coffee and tea, kettle and milk and a little fan heater that took the chill out the Midlands winter air. In the morning I was served a wonderful warming breakfast of cinnamon oats and stewed apples in my room. Bancroft was a much needed little retreat and Tina's warmth made it feel positively homely. When I go back to Pietermaritzburg, I will definitely be staying at Bancroft again!
WOW! Thank you for such a lovely review! See you soon I hope!
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewProximity to Hilton Village Cleanliness and friendliness
Request for bed type was not met
Hello Linda, thank you for you remarks and scores. However I was a bit surprised about you not being happy with the bed as I upgraded you to a different, more expensive suite with more facilities and I asked you if you were happy with it. It had a queensize bed...and you asked for an extra large double bed? You did have the option to go into the other smaller suite. Very sorry if there was a misunderstanding. I do hope to see you again once day. Kind regards.
Hello Linda, thank you for you remarks and scores. However I was a bit surprised about you not being happy with the bed as I upgraded you to a different, more expensive suite with more facilities and I asked you if you were happy with it. I… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Arrived at midnight with no apology. So much noise. Very rude to my staff. Refused to check out on time. Battled to get the balance of my money. Urinated in my bed.
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewThe property has the most amazing whimsical garden, the host made us feel comfortable and warm. Excellent breakfast, and lovely coffee. Loved our room with a massive bath and shower.
No complaints.
It was such a pleasure to have you here! Thank you for taking the time to write such a lovely review. I hope to see you again soon. Until then, stay well and safe. Kindest regards Tina
Reviewed: 13 April 2025 · Stayed in March 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewThe location was excellent.
Thank you for your kind review. I heard from you over the phone he didnt like the pillow. If he could have mentioned it I could have provided him with a pillow of his choice from feather to latex. Anyhow, thank you so much for your support. Your son is a great guy. So polite. I look forward to seeing him again.
Thank you for your kind review. I heard from you over the phone he didnt like the pillow. If he could have mentioned it I could have provided him with a pillow of his choice from feather to latex. Anyhow, thank you so much for your support… Show more
Reviewed: 6 February 2025 · Stayed in January 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewLocation to our function
Thank you for a lovely review. Its was very nice to have you here.
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewReviewed: 5 December 2024 · Stayed in December 2024
Verified reviewLocation excellent, lovely gardens and peaceful, owner and staff very friendly and accommodating!
Premises a little old , however comfortable
Thank you for a nice review. Im sorry if you found it chilly. There are heaters and aircons etc. I could have brought extra blankets etc if you had mentioned it. Thank you for your support. I just want to add that my house is not an old house. It was built in 1984. It is a copy to plan...a replica of a Georgian House in England. So its very special. It was especially built. The columns were cast in the garden so they would be an exact repilica.
Thank you for a nice review. Im sorry if you found it chilly. There are heaters and aircons etc. I could have brought extra blankets etc if you had mentioned it. Thank you for your support. I just want to add that my house is not an old hou… Show more
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewQuiet room
Roadside notice
Hello Theunis Thank you for taking the time to write a review. I dont understand why I got a "6" ? How did we fall so short? Im really sorry if you werent happy. Its always best to speak to the accommodation owner is there is a problem, while you are here and then we can rectify it. Your suite is super quiet ...please let us know what the problem was.
Hello Theunis Thank you for taking the time to write a review. I dont understand why I got a "6" ? How did we fall so short? Im really sorry if you werent happy. Its always best to speak to the accommodation owner is there is a p… Show more
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewBreakfast was packed as we left early, not impressive though. But I guess its good if served on site.
Would be nice to have a microwave in the room.
Hi Phetheni Im sorry you werent happy with the packed breakfast. Some of the suites do have microwaves. Its all on the website, so it depends which one you chose. Thanks for taking time to write a nice review.