Reviews of Falling Waters Guest House
1 Hillside Crescent St Micheals on sea, 4265 Margate, South Africa
#9 of 25 B&Bs and Inns in Margate
Guests' ChoiceReview score
Based on 228 B&B reviews
8.4Score breakdown
-
Cleanliness
8.9
-
Comfort
8.9
-
Location
8.9
-
Facilities
8.6
-
Staff
8.8
-
Value for money
8.8
-
Free WiFi
7.6
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 30 September 2025
Slondiwe
South Africa3 reviews2 helpful votes9.0“Terrible 😢”- • Leisure trip
- • Couple
- • Double Room with Ocean View
- • Stayed 2 nights
- • Submitted via mobile
We waited for an hour without someone opening the gate for us, But they told us they lost one of the staff members, Sis Thembi(Condolences to the family)..I wish they communicated to us that they’ll be no one to welcome us and what time would be convenient for us to arrive, No enough towels, Bar fridge door not closing, Food terrible! They should cancel breakfast all together and turn it to self catering instead, Bath tub had holes, If you don’t have straight transport, Don’t go there, There’s no Uber/Bolt, There’s cabs you wait for 10 hours, Very expensive cabs, We didn’t even know about such, We had to go around and ask, Worst trip I ever had, Not going to Margate ever again 😣
Stayed in September 2025
-
Reviewed: 17 September 2025
Marthinus
South Africa14 reviews7.0“It's an old guest house but still acceptable. In a quiet area.”- • Business trip
- • Solo traveller
- • Double Room with Ocean View
- • Stayed 2 nights
There was a bunch of soccer supporters there and they were very noisy and partied till late. This was not the staff's fault, no-one could intervene and manage them as they had a lot of liquor.
I liked the staff and the breakfast.
Stayed in September 2025
-
Reviewed: 7 July 2025
Jojo
South Africa3 reviews9.0“Excellent”- • Leisure trip
- • Family with young children
- • Family Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Neatness and friendly faces , safety very accommodating atmosphere.
Very clean and friendly staff.
Stayed in July 2025
-
Reviewed: 7 July 2025
Nozipho
South Africa13 reviews1 helpful vote8.0“Nice and quite”- • Leisure trip
- • Couple
- • Double Room with Ocean View
- • Stayed 2 nights
- • Submitted via mobile
The TV is very small and DSTV connectivity network was poor The wifi connection was very poor it never worked for us Breakfast they serving it at 6-9 that's very early when you there to relax We arrived at 9h00 for breakfast and the lady moaned about that yet they only prepare on order it's nit like it's a buffet So if they knew that we were they they should have our food on stock but they were so upset that they didn't give us yogurt Day 1 everything went well we asked for water to dilute juice as itbis too strong they brought water day 2 when we asked them to bring water as well they showed us the water dispenser WoW But cleaninliness I give them
The establishment was very clean well maintained
Stayed in July 2025
-
Reviewed: 1 June 2025
Loyiso
South Africa25 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Double Room with Ocean View
- • Stayed 1 night
- • Submitted via mobile
N/A
The hospitality from the Staff especially sis Thembi... She is a darling ❤️
Stayed in June 2025
-
Reviewed: 2 April 2025
Musas
South Africa35 reviews5 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Double Room with Ocean View
- • Stayed 2 nights
there is no enough lighting from the gates towards reception , reception lady always not there we had to call on arrival because we rand the bell and no one was responding
perfect place to be , home without home definitely will visit again
Stayed in March 2025
-
Reviewed: 1 April 2025
Kevin
South Africa16 reviews5 helpful votes8.0“Pleasant, peaceful ,value for money.”- • Leisure trip
- • Family with young children
- • Double Room with Ocean View
- • Stayed 1 night
2 socket plugs not working. Some light switches levers cracked. Some casement windows in lounge have loose hinges.. Sliding doors sticks a bit.
Nice view . Nice DSTV that was working fine and comfortable beds. Clean towels and free tea and coffee. Friendly staff very accommodating. Hearty breakfast. Value for money.
Stayed in March 2025
-
Reviewed: 23 March 2025
Desmond
South Africa2 reviews1 helpful vote9.0“My stay was beautiful 😍”- • Leisure trip
- • Group
- • Family Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Nothing I can recall right now
Even the breakfast was prepared exactly the way I asked. Delicious 😋
Stayed in March 2025
-
Reviewed: 11 January 2025
Amedeo
South Africa4 reviews9.0“Best stay by far, we will be back”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Everything was awesome
We loved everything. 😍. My partner was just released from hospital and needed some comfort and care. The staff were amazing, the place was so comfortable, aircons worked amazingly. The swimming pool was beautiful and refreshing
Stayed in January 2025
-
Reviewed: 9 January 2025
Charmaine
South Africa1 review9.0“Relaxing.”- • Leisure trip
- • Group
- • Double Room with Garden View
- • Stayed 5 nights
na
Thembi and her team were friendly and accommodating. Rooms were spacious and clean..
Stayed in January 2025
-
Reviewed: 8 January 2025
Tessa
South Africa2 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
The rooms could do with a little maintenance.
The staff were so helpful and friendly and went out of their way to make our stay comfortable.
Stayed in January 2025
-
Reviewed: 7 January 2025
Nomsa
South Africa1 review8.0Very good- • Leisure trip
- • People with friends
- • Double Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
The wifi was not working
The location very close to the beach and amenities, the staff is very friendly
Stayed in January 2025
-
Reviewed: 6 January 2025
Nkosinathi
South Africa3 reviews9.0“We really enjoyed our stay at Falling Waters, the staff is very friendly and the pool is awesome.”- • Leisure trip
- • Family with young children
- • Family Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
They could clean the toilets better. In the passages it's very hot and stuffy - installing aircons could help. They could add more varieties in their breakfast options, because we kept repeating the same food for 3 consecutive days.
Our room was perfect for our small family of four. The beds were very comfortable and the aircon was working fine. The water was hot and nice in the shower. We really enjoyed the swimming pool. The Lodge is in a great location, closer to the beach and amenities.
Stayed in January 2025
-
Reviewed: 3 January 2025
Lonathemba
South Africa3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Family Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Place is absolutely clean 👌. Just Booking doesn’t offer an option to choose room with a balcony (preference). Breakfast was always on time , a suggestion of change in menu daily (variety) would be nice. Could even have guests choose night before out of 3 options.
Stayed in January 2025
-
Reviewed: 14 December 2024
Bilal
South Africa3 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Nothing
The location, the cleanliness and the staff service were all excellent.
Stayed in November 2024
-
Reviewed: 12 December 2024
Sandile
South Africa40 reviews6 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Steep walking steps to the rooms
The security gate is superb and the proximity to Shelly centre is appreciated
Stayed in December 2024
-
Reviewed: 12 December 2024
Mnguni
South Africa1 review9.0Superb- • Leisure trip
- • People with friends
- • Double Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
The pool is very clean and pleasant. The breakfast was lovely. Sis' Thembi was very hospitable.
Stayed in December 2024
-
Reviewed: 24 October 2024
Qhawe
South Africa6 reviews8.0“Good for an in and out stay with great service from the staff.”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
N/a
Convenient location for the place I was going to for an event.
Stayed in October 2024
-
Reviewed: 10 October 2024
Funeka
South Africa1 review9.0Superb- • Leisure trip
- • Couple
- • Family Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
I used laundry room for ironing and it was far from my room . I didn't like that part.
I like breakfast, staff members were easy to approach. Everything was good for me.
Stayed in August 2024
-
Reviewed: 1 October 2024
Jonty
South Africa3 reviews9.0“Absolutely amazing.”- • Leisure trip
- • Family with young children
- • Family Room with Garden View
- • Stayed 5 nights
- • Submitted via mobile
N/A
Amazing service from Thembi and staff. I would go again. Thanks, and much appreciated.!
Stayed in September 2024
-
Reviewed: 11 August 2024
Kevin
Abkhazia, Georgia16 reviews5 helpful votes8.0“excellent value for money luxury accommodation”- • Leisure trip
- • Family with young children
- • Double Room with Ocean View
- • Stayed 1 night
some floor tiles loose no shampoo in showers
Good value for money. More than a guest house. Actually luxury accommodation. Breakfast good to fair. No Nescafe in room just Ricoffy..Some floor tiles loose No shampoo in showers. Bathrooms and views excellent
Stayed in August 2024
-
Reviewed: 8 July 2024
Sthoko
South Africa13 reviews1 helpful vote8.0“awesome”- • Leisure trip
- • Couple
- • Double Room with Ocean View
- • Stayed 5 nights
nothing
Love everything about the place, very comfortable, and clean, good breakfast and the host is amazing. We arrived very late at night but Thembi was so Awesome and sweet. The lady cleaning our room and making us breakfast was awesome. Love being at a place where the staff treat you so well and are so kind. Will definitely come back.
Stayed in July 2024
-
Reviewed: 17 June 2024
Lakitika
South Africa3 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Family Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Few lights in the room were not working
Breakfast, warm welcoming by the staff, the place where it is situated, WI Fi
Stayed in June 2024
-
Reviewed: 3 June 2024
Smeetha
South Africa18 reviews7.0“Comfy Stay and Fab Breakfast!”- • Leisure trip
- • Couple
- • Family Room with Garden View
- • Stayed 2 nights
The wifi connection did not work for us but apparently worked for guests after they arrived and restated their devices. Unfortunately we had a bit of work to catch up on this trip - otherwise the wifi would not have been an issue.
Incredible breakfast, comfy room and gorgeous pool - all very close to the beach and fab places to eat:)
Stayed in May 2024
