I booked the Bo Kaap Guest House however a few hours later I received a message saying the place is fully booked and I can go to the Brooklyn house, I was not happy with this because if I wanted to book in that area I would have done so on the App when I spoke to the manager he shouted at me telling me I didnt make the check in time and then hung up, ho2 could I have checked in when they advised me the place was fully booked after I already paid. After i had to make my point that this was not my fault he then proceeded to look for other areas and eventually arranged for us to stay at the west beach house, I was not happy because these areas were all further and further away from where I was located however I had no choice but to go because the manager had bo interest in helping to get my money refunded, I could not wait 24 hours to find out if I would be getting my money refunded or not, overall the service received was very bad amd I would not recommend this place to anyone.

It was comfortable

Ha soggiornato nel mese di ottobre 2025

The water pressure inside shower was low. 2 plate gas stove used by all guests.

Great location with beautiful views. Table mountain and Lion's head on sight.

Ha soggiornato nel mese di ottobre 2025

Not the most cleanly but very manageable.

I liked the staff, they were attentive to all my needs.

Ha soggiornato nel mese di agosto 2025

No breakfast. Basic services: Bedlamps, glass for water and WiFi

Ha soggiornato nel mese di luglio 2025

This property has strange rules. Room keys are to be left with the reception if you leave the property, and no valuables are to be stored in the rooms while you are out… Passports and laptops should be carried with you at all times, not a great option for tourists who want to lock up their belongings and go explore the city. There are also no keys given to guests for entering and exiting the property. I guess the suburb must not be that safe. The receptionists are forced to work 24shifts to let guests in and out of the property at whatever hours. The street doorbell is also out of order, so guests are forced to make a phone call every time you need to enter the property. Not all kitchen spaces are fully-functioning, there is a make shift stove as the original ones installed (shown on the photos) are also out of order. - Bedrooms are very poorly ventilated and not well protected from sounds in the common area or outside. - No spaces for working and the WiFi is terrible!!!! - Very kitch outdated decor style and harsh lighting. I felt like I was visiting my grandma, stale smells of cheap polyester included. For this price point, I’ve stayed in more modern places in CT.

The staff were very friendly and hospitable catering to all our needs. But it is clear that the owners of this establishment are scrooges, and possibly mistreat the staff here. A lot of things are broken and are out of order, but it is overall clean and comfortable. Off-street parking available.

Ha soggiornato nel mese di giugno 2025

Upon arrival at the address I was told there are no more rooms available and they sent me to another location on Morris Street where I had used a shared bathroom, yet I paid for a room with a private bathroom, Terrible staff and service

Ha soggiornato nel mese di ottobre 2025

Staff needs more training in terms o being professional

Reachable destination for sight seeing

Ha soggiornato nel mese di ottobre 2025

The room without private shower/ bath

The place is situated at a very nice place

Ha soggiornato nel mese di ottobre 2025

I book 2 separated rooms but when I come all we were in 1 room with no space when I tried to ask no answer came back they were like they will find out because they can see I did book like that

Nothing

Ha soggiornato nel mese di ottobre 2025

They dont change sheets and towels for the whole 4 days No remote you have to call them

Location

Ha soggiornato nel mese di luglio 2025

To start with you to not have entrance or exit to premises. No keys no remotes and door bell not working. They expect you to call them and look for them evert tin you leave or come back. Place was dirty kitchen basin stands for two days with dirty discusses till I complain. Rooms are not what they advertised. Rooms are wet and they do not clean it. No towels. No toilet paper.must always ask.Bed in front of cubort. Shower dirty and only short plastic curtain. Basin is small ¹0 X 15 CM CANNOT use for anything. No hangers in room for clothing No .ketel òr any mugs ot tumblers in room u cannot use what is u jigs n

Nothing It is not what they advertised. You can not come in and out. Door bell don't work. Place is dirty and wet.Rooms are not clean during stay. Not even a trash can in room. Nothing work in that place. No towels.Basin so small you cannot even wash hands or face. Then you make a mess.Kitchen dirty I had to take on care taker to clean. No kettle no glasses in room Shower is dirty Must ask for toilet paper. Everytime you want to go out you must look or phone someone to come open doors for you same if you come back you must phone. They do not answer as they listen to music on wifi. Must stand in rain and cold weather till you get someone. It is like the have someone to rate that place good. But there is not even geust in place. It was so bad I call booking.com but no answer. Just as bad as place. I recommend this place for nobody.

Ha soggiornato nel mese di giugno 2025

The general area is not the best, did not always seem the safest but multiple patrolling units and building itself seemed relatively safe and secure. Would have enjoyed the kitchen to myself but it is shared per floor.

The location was good, short walk to historical monuments and is in the historically neighbourhood of Bo-Kaap. Building was access controlled and provided an additional feeling of safety, Bonus is locked off-street parking but this is limited

Ha soggiornato nel mese di giugno 2025

Nothing much. The bed wasn't comfy though. Oh can we please get house keeping once a day, just for the bin. We had our bin full for the whole 3 nights and no cleaning or changing of linens. Or at least give us a tour of where to dump our full bins. Maybe get a small button or remote by the door for guest to get out and in without hesitation. It was really not cool, to always call the Ladies to open for us. I felt like I was inconveniencing them at times. The was also a night where it was unbearable with loudness. The were guest who came for a night and they were really noisy throughout that night. It wasn't a pleasant experience. I didn't like being awaken by the sound of grinding or whatever the maitanance guys were doing. It was in the middle of the night, and that grinder sound was really disturbing.

The Location was Superb. The room was really spacious for two people and it was nicely quite. The shower also had hot running water at all times. Good WiFi too. Thank you to Sine and Gertrude, you good hosts.

Ha soggiornato nel mese di maggio 2025

Microwave and fridage should be in all rooms for quests to use when needed. Other than that its a very comfortable setting.

Breakfast was amazing and the location is perfect, nearby lots of facilities. Tourist attracted area.

Ha soggiornato nel mese di maggio 2025

room was too cold

self catering services and good location

Ha soggiornato nel mese di agosto 2025

The kitchen need to be updated to accommodate guests who are staying longerr, as it serves as ftont desk.

The location was great closer to all key areas.

Ha soggiornato nel mese di giugno 2025

Nothing

Everything was excellent

Ha soggiornato nel mese di ottobre 2025

cold no heater, next time thinking of traveling in summer

self service facility, view and near by small shop.

Ha soggiornato nel mese di agosto 2025

Il cliente non ha lasciato un commento

Ha soggiornato nel mese di ottobre 2025

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Ha soggiornato nel mese di ottobre 2025

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Ha soggiornato nel mese di ottobre 2025

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Ha soggiornato nel mese di ottobre 2025

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Ha soggiornato nel mese di agosto 2025

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Ha soggiornato nel mese di ottobre 2025