Reviews of St Lucia Hilltop Guest House 4 stars
16 Kingfisher Street, 3936 St Lucia, South Africa

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Reviewed: 27 October 2025 · Stayed in October 2025
Verified reviewBreakfast, room and location were great
The bed was not comfortable and after 2 nights we were pleased to be leaving
Hello Amanda, I am so sorry to read your review. I'm a bit surprised. It is a pity that you never mentioned your unhappiness. I would gladly have refunded you your last night's stay so that you could find other accommodation. I would rather have you be happy than unhappy with your accommodation. Sorry, our Guesthouse did not meet your expectations. Regards Marianne - Owner
Hello Amanda, I am so sorry to read your review. I'm a bit surprised. It is a pity that you never mentioned your unhappiness. I would gladly have refunded you your last night's stay so that you could find other accommodation. I would rather… Show more
Reviewed: 23 October 2025 · Stayed in October 2025
Verified reviewBreakfast was excellent. Room so beautiful
Nothing. Loved everything
Dear Sithembiso, Thank you for the review. It is much appreciated. Hope to see you again in the near future. Kindest regards, Thea & Staff
Reviewed: 12 October 2025 · Stayed in October 2025
Verified reviewNeat and clean
Nothing
Dear Kellyn, Thank you for your support. It is much appreciated. We appreciate if our guests were happy and enjoyed their stay. Kindest regards, Thea & Staff
Reviewed: 7 October 2025 · Stayed in October 2025
Verified reviewThea, the hostess, was very friendly and explained all the options around St Lucia to us with a map to guide us. The extra add-ons like beach towels, the use of cooler boxes with ice bricks and the option to hire snorkels and gazebos, were unexpected and a great option depending on activities planned.
Dear Kathleen, Thank you for the 5 Star review. It is always good to get positive reviews. Thanks again for your support. Kindest regards, Thea & Staff
Reviewed: 6 October 2025 · Stayed in September 2025
Verified reviewEverything! Very nice and cosy house. Thea is very welcoming and friendly as all the staff. The buffet breakfast really worth it and the day we went early for a game drive Thea had prepared a nice take away breakfast. You feel like home at St Lucia Hilltop Guest House! Thank you Thea and the team, we recommend that place 100%!
Nothing !
Dear Virginie, Thank you very much for the good review. It is much appreciated. Thanks again for your support. Hope to see you again in the near future. Kindest regards, Thea & Staff
Reviewed: 2 October 2025 · Stayed in October 2025
Verified reviewWell located - spacious - very friendly staff
Dear Ludzer, Thank you for the review. Thank you for your support. It is much appreciated. Kindest regards, Thea & Staff
Reviewed: 26 September 2025 · Stayed in September 2025
Verified reviewReviewed: 26 September 2025 · Stayed in September 2025
Verified reviewReviewed: 15 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in August 2025
Verified reviewGreat breakfast and super friendly staff
Dear Simone, Thank you for the good review. It is much appreciated. Thanks again for your support. Kindest regards, Thea & Staff
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSuper efficient host, very friendly and helpful. Quick to fix any issues/questions. Lovely location with exceptional breakfast. Room was great with access to pool area. Quiet location. We had an early departure and Thea organized some delicious breakfast packs for us. Nothing was too much trouble
Nothing
Dear Leoni, Thank you very much for the good review. It is much appreciated. Thanks again for your support. Kindest regards, Thea & Staff
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewLocation is just outside the center in a good neighborhood. Everything is a small 5 minutes drive. Breakfast is fresh and diverse with many good choices and daily changes.
Rooms and appliances are dated and wet/moldy, and the beds are due for replacement. Additionally, it is noisy because the walls are thin.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in April 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewI booked two rooms here for family members, yet I stayed next door because neither property had room for our family group of 12. I'm leaving a review to commend and thank Thea for her help with booking our rooms, our return (round-trip) transfer from the Durban airport (KSIA) to St Lucia and to dinner in St Lucia every night we were there, and especially with booking our half day trip to Isimangaliso Wetlands Park and Cape Vidal, our hippo and crocodile cruise in St Lucia, and our full-day trip to Hluhluwe-Imfalozi National Park. She responded promptly and cheerfully through WhatsApp to all my queries, sometimes even with a voice message that I found charming. She took care of every possible detail and all our arrangements were perfect. We had written to each other so much that I felt like she was an old friend by the time we arrived. The property itself is lovely and even has a small gift shop and some drinks and snacks available for purchase. Our family members loved their rooms and reported that breakfast was delicious.
It was all good!
Diana, Thank you for the good review. It is much appreciated. Thank you for your support. We are happy to hear that you enjoyed your tour activities. Hope to hear from you again in the near future. Kindest regards, Thea & Staff
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewVery lovely def go there agian
Dear AP, Thank you for your support and the good review. Hope to hear from you again in the near future. Kindest regards, Thea & Staff
Reviewed: 4 April 2025 · Stayed in April 2025
Verified revieweven it sounds too generell: honestly, everything was very excellent
see above: nothing
Dear Johannes, Thank you for your review. We appreciate to hear that everything was excellent. Kindest regards, THea & Staff
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThea was amazing.. so friendly abd helpful. Absolutely clean and tidy . Will definitely be back
Nothing .. everything was perfect
Dear Belina, Thank you very much for the good review. It is much appreciated. Thanks again for your support. Kindest regards, Thea & Staff
Reviewed: 29 March 2025 · Stayed in January 2025
Verified reviewEverything
Dear Simo, Thank you for your review. It is much appreciated. Thanks again for your support. Kindest regards Thea & Staff
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewGreat place to stay. Friendly staff, clean & modern rooms, good breakfast and nice pool
Dear Djosja, Thank you very much for the good review. Thanks again for your support. Kindest regards, Thea & Staff