When we arrived, the staff showed us to our room, but it was poorly prepared. There were no towels, no toilet paper, and the washing basin tap was broken. And to top it off, the WiFi wasn't working.

Comfortable bed.

Έμεινε: Ιούλιος 2025

Dirty shower, no kettle, stove not functioning, no cutlery, only two cups and sauces.

Beds nice firm and clean, pillows need replacement.

Έμεινε: Ιούλιος 2025

The property is not well maintained. The booking process was disorganized. The room smelt musky. There was no window for fresh air. The building smelled like fresh paint, without any ventilation.

Έμεινε: Ιούνιος 2025

Bathroom with a lot of spiders and not spacious and not easy to get into the shower

Location

Έμεινε: Απρίλιος 2025

The hygiene was not so good

Reception

Έμεινε: Απρίλιος 2025

Only one set of towels available. No soap etc.

Convenient, lovely setting. The manager was very friendly and helpful.

Έμεινε: Μάρτιος 2025

The comfort of the bed. The bed is too hard, you wake up feeling more tired and a sore body.

We didn't have breakfast at the hotel. The location is great. It doesn't get too hot.

Έμεινε: Φεβρουάριος 2025

The door handle did not work, it only opened from the outside, the shower head was not intact properly. There was cups and coffee but no spoons.

The peaceful quiet environment, cleanliness of the place and comfortability of the bed.

Έμεινε: Νοέμβριος 2024

There was no hot water in the tubs, no microwave, no kitchenware, no tours.

The view

Έμεινε: Σεπτέμβριος 2024

Door latch broken. I had to use a knife to open from inside. No hot water in the shower.

Very relaxing environment.

Έμεινε: Αύγουστος 2024

Comfortable and clean with a lovely staff who were willing to assist.

Έμεινε: Ιούνιος 2024

I thought it is a hotel but when we get it we discover that it is guest house

Outside view

Έμεινε: Μάιος 2024

There were no towels in the rooms and the coffee was not refilled Iron needs an upgrade

Breakfast was not part of the package

Έμεινε: Μάιος 2024

Self catering place which doesn't provide plates. Microwave. Lack of tissue paper. All those things needed for eating.

Location of place. Cool no noise

Έμεινε: Απρίλιος 2024

The fact that I washed with cold water on Sunday morning because they forgot to set up the geyser

The staff seem not to be well trained on client service. You request something now you will get in in the next morning unless you go to the reception to fetch it yourself.

Έμεινε: Μάρτιος 2024

There was no breakfast and still under construction

Έμεινε: Φεβρουάριος 2024

There was no kitchen and no bar facility

The quietness

Έμεινε: Δεκέμβριος 2023

No restaurant, no hot water after first night. No room servicing.

Έμεινε: Νοέμβριος 2023

No toilet paper in the room. No soap either. Apparently a bath towel was missing which they queried with us. We did not take the towel, and when housekeeping eventually found it in the room, there was no apology, and we were not even notified. It was only when I phoned to ask them about the towel that they said they had found it. No coffee or sugar either.

Breakfast not available, they said. So can't comment.

Έμεινε: Σεπτέμβριος 2023

We booked for a family room 2 weeks prior to our stay and were specifically told by Loriaan via email to pay 50% deposit for the room which we booked. Upon our arrival, as exhausted as we were from the 10 hour journey, we were told " Your room was given to someone else who paid full price upfront". It was such a disgusting first meet, and we had to wait at the reception was hours to not only get a proper room, we didn't even book for! What a poor service!! The rooms are old. Toilet seats broken. Not enough blankets in this harsh cold! There was no basic toiletries, we had to ask Loriaan to bring it, which she did after hours at that! No customer service whatsoever The receptionist ( the morning and day shift, the ladies specifically) are never there to help you out at the front desk when you need assistance. When you whatsapp them asking for things and clarifications, they just blue tick you. Loriaan especially was very rude to my family and I. When we told her how disappointed we were, all she asked repeatedly was when we were leaving, like she owned the hotel and wanted us gone. Prior to booking, we read the horrible 5/10 rating the hotel had and didn't think it was that bad. We wasted alot of money in this place. So I hope Stone Crescent Hotel takes our complaints seriously and improves. And stop advertising that offer certain things in your hotel when you don't. Take time to be specific about what you offer to stop deceiving others.

The constant hot water was very nice The male receptionist who worked nightshift was very warm and welcoming. Well trained man who respected my family and constantly asked us how we were doing.

Έμεινε: Ιούλιος 2023

Not enough coffee or tea on a cold night for 2 people. The restaurant was closed.

Staff were very friendly

Έμεινε: Ιούνιος 2023

Please state that breakfast is not included If 3 people are booking per room make sure there is 3 bath towels and not 1....also make sure there is enough toilet paper and not half a roll...when I confronted the male receptionist he was reluctant to supply extra towels and toilet paper absolutely embarrassing, please educate your staff...the female lady was very very helpful.

Firstly this is misleading as breakfast was supposed to be free then when we asked for breakfast was told I have to pay ...very very disappointing

Έμεινε: Μάρτιος 2023

No wi fi and microwave in the room.we must walk to reception to warm food and it was a rainy weekend.

It was cold..the electric blanket kept warm.

Έμεινε: Ιούλιος 2025

No bath towels ,only got told in the morning that the room does not come with towels

Έμεινε: Ιούνιος 2025